Job completed for Andrea

Completion date: February 12, 2025

Location: Indianapolis, IN

Why did the customer contact us?

In preparation for selling their home, a customer from Indianapolis, Indiana searched foundation repair near me and contacted Americrawl to schedule a complimentary crawl space inspection. As is common during real estate transactions, the customer had recently undergone a general home inspection, during which several issues were brought to their attention. Among the flagged items were potential structural and moisture-related concerns in the crawl space, which could potentially affect the sale of the home.

Understanding the importance of addressing these issues promptly to ensure a smooth closing process, the customer reached out to Americrawl for a professional assessment. Upon receiving the inquiry, our Business Office Manager, Teresa, spoke with the customer, documented the necessary contact and property information, and scheduled a timely inspection to assess the condition of the crawl space.

Solutions provided:

**Inspection Process & Findings**

Tyler, one of our experienced inspectors, was assigned to the property. He contacted the homeowner approximately 30 minutes prior to the scheduled appointment to confirm the time, review the reported concerns, and ensure access would be available upon arrival.

Upon arriving at the property, Tyler was greeted by the homeowner, who provided an overview of the issues previously cited by the home inspector and directed him to the crawl space access point. Once inside the crawl space, Tyler conducted a comprehensive inspection, carefully evaluating the structural elements, environmental conditions, and overall integrity of the area.

During his assessment, Tyler identified significant termite damage in the vicinity of the center beam and furnace area. The damage had compromised the strength and stability of the affected floor joists, raising concerns about long-term structural performance. It was also noted that the original builder had failed to properly box in the framing near the furnace, creating further complications. In addition to the structural concerns, there were signs of excess moisture accumulation, which is common in poorly ventilated or unsealed crawl spaces.

Following his inspection, Tyler discussed his findings in detail with the homeowner and provided a comprehensive foundation repair cost, including both structural reinforcement and moisture management recommendations.

**Repair & Installation**

Shortly after the inspection and approval of the foundation repair cost, Crew Foreman Brian was dispatched to the residence to carry out the necessary repairs. Upon arrival, Brian introduced himself to the customer, walked them through the scope of work, and ensured all questions were addressed before beginning the installation process.

**The repairs included*

Structural Reinforcement:
Brian and his crew installed seven (7) new floor joists along with a 4-inch steel I-beam and SmartJacks directly beneath the furnace area. This beam provided critical support where the previous structure had been weakened due to termite damage and poor initial construction. The reinforcement restored integrity and evenness to the floor, ensuring it would pass home inspection standards.

Moisture Control:
To address the high humidity and reduce the risk of future water damage, the crew installed a 6-mil polyethylene vapor barrier across the entire crawl space floor. This durable material helps prevent ground moisture from entering the crawl space, which in turn contributes to improved indoor air quality and energy efficiency.

The installation was completed efficiently and professionally, with all components securely installed and thoroughly tested to ensure long-term effectiveness.

**Outcome & Customer Satisfaction**

The customer expressed high satisfaction with the work performed by the Americrawl team. The structural repairs not only resolved the concerns raised by the home inspector but also gave the homeowner peace of mind knowing the home’s foundation was secure. As a result, the home passed its follow-up inspection with no further issues, allowing the real estate transaction to proceed without delay.

In the end, both the seller and the prospective buyer were pleased with the outcome. The new homeowner was especially appreciative of the reinforced flooring system and the professional handling of the situation by the Americrawl staff.

**Team Members Involved**

Inspector: Tyler

Crew Foreman: Brian

Business Office Manager: Teresa

**Products & Materials Used**

Structural Wood Components

4” Steel I-Beam

6-mil Polyethylene Vapor Barrier

Team members on this project:

Brian, Carter, Tyler